Customers

Banking

A Premier Financial Services Provider in Malaysia

    Support and Maintenance Services of ICT Systems and Devices
  • Managed Help Desk Support
  • Nationwide Comprehensive Maintenance Support for PCs/Laptop, Printers, passbook Printers, Scanner, Projectors, UPS
  • Servers, Storages, Network hardware maintenance support
  • 10,000 units IT devices at 140 branches

Insurance

A Leading Insurance Provider in South East Asia

    Helpdesks and Desktop Support (Malaysia, Singapore, Brunei, Indonesia) 24 x 7 x 365 - 12,000 IT devices
  • IT Helpdesk Services and Resident Engineers
  • Incidents Management and Nationwide support for PCs/Laptops, Printers, Scanners, Projectors, Macbooks, Mobile Devices, Handheld Devices and Card Reader
  • Perform BCP Exercise, DR exercise
  • Carry out annual Preventive Maintenance and Asset Tagging exercise.

Government

A Government Financial Services Provider in Malaysia

    ICT Maintenance and Support Services - 7 x 24
  • Problem Management and Helpdesk Support
  • Comprehensive Maintenance Support Nationwide - Internet Banking Servers and Storage, Virtual Machines, Backup, PCs/Laptop, Printers, Scanners, Card Reader, Voice/PABX, Network and WIFI Infrastructure
  • Maintenance Support for IT Security - Firewall, DHCP Appliance, IAM, Email Protection, IPS & APT

Enterprise

A Leading Restaurant Chain Provider in Malaysia

    ICT Maintenance and Support Services - 7 x 24
  • Problem Management and Helpdesk Support 24 x 7
  • Back-office IT and communication, Drive Thru, Front-desk comprehensive support 24x7 for more than 1000 outlets Nationwide
  • Breakfix for Posiflex Pos & PAR Point of Sale System, Drive Thru equipment nationwide.
  • New Branch Opening Implementation for the Summit Pure Timing System Red includes key core elements of the drive thru management network, operating and managing small retail and applications.

A Leading Glove Manufacturer in Malaysia

    E-Supplier Project
  • System Design and Deploy for IBM X3950 Servers ( Clustering with SAN Storage)
  • Design and Implementation for Microsoft SQL Enterprise with 16 Processor to support for Core system.
  • Design and Implementation for IBM WebSphere Solution for e-supplier System
  • Perform SQL fine Tuning to maximum the SQL performance
    Client Email Backup Solution
  • System Design and implementation for Veritas Enterprise Vault for 2000 Mailbox
  • Configure the System and User mailbox policy
  • ADFS Integration with Sales Force
  • System Design and deploy for ADFS SSO to integrate with Sales Force System.
  • Integration for ADFS with SAML to Support for Sale Force Solution

Utility

A Leading Utility Services Provider in Malaysia

    Supply and Deployment of Payment Gateway Infrastructure
  • Supply and Deployment of Payment Gateway Servers and Private Cloud Infrastructure
  • Covers both DC and DRC Sites
  • Comprehensive Maintenance Support 24 x 7
    Supply and Deployment of IBM Flash Storage for DC and DRC Sites
  • Supply and Deployment of IBM Flash Storage Systems
  • AI Predictive Storage Management and Storage Insights
  • Covers both DC and DRC Sites
  • Comprehensive Maintenance Support 24 x 7
    Intel Servers Maintenance and Support Services - 24 x 7
  • Problem Management and Helpdesk Support
  • Comprehensive Maintenance Support Nationwide for 400 Intel Servers
  • 24 x 7 onsite support services Hardware parts replacement
  • 2 times Preventive Maintenance per year
  • 4 hours onsite response
    Maintenance and Support Services for Network and Servers - 24 x 7
  • Comprehensive Maintenance Support for DC and Office Network Infrastructure, Unix Servers, Intel Servers
  • 24 x 7 onsite support services Hardware parts replacement
  • 2 times Preventive Maintenance per year
  • 4 hours onsite response