About Us

Our Vision & Core Focus

Founded since 2003 in Malaysia, Micro Technology Solution Sdn Bhd (MTS) is a Prominent IT Solution & Services Provider in the South East Asia region

Our Vision

To be a Prominent IT service provider in South East Asia, providing high standard IT solutions and services.

Our Core Focus

Managed IT
IT Support
IT Helpdesk
System and Network Integration
Application Services

Company Certification

We are a ISO9001:2015 certified company
We are a registered CIDB Grade 7 company
We are registered with Kementerian Kewangan Malaysia (Ministry of Finance)

MTS Data Privacy Policy

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MTS Data Privacy Policy

At Micro Technology Solution Sdn Bhd (MTS), we are committed to protecting your data privacy in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA").

Data We May Collect from You
We may collect the following data about you or your company :

Personal information to establish your identity and background such as your full name, passport or identity card number, nationality and religion.
Contact information such as company name, address, telephone number, mobile phone number, fax number and email address.
Payment information such as your debit or credit card information, including the name of cardholder, card number, billing address, expiry date and other bank account details.
Recording of your image via CCTV cameras installed at our offices, branches or premises.
Recording of calls placed by you to our customer services.
Resume or CVs when you apply job with us.

How We Collect Your Data
We may collect data either from you, or your company (but is not limited to) :

When you perform business transaction with us, as a customer or business partner.
When you contact us in person, by a phone call for any enquiries, complaints, comments or feedbacks, we may keep record of the data.
When you participate in any of our surveys, questionnaires, offers, or promotions.
When you visit any of our offices, branches or premises.
When you visit or browse our websites.
When you apply job with us.
When you interact with us via social media including but not limited to Facebook, Twitter, and Instagram.
When we collect information about you from third parties we dealt with or are connected with you (payment collector, credit reporting agencies or financial institutions).
From such other sources where you have given your consent for the disclosure of personal data relating to you, and/or where otherwise lawfully permitted.

Use of Your Data Collected
We use your data collected to enable us to provide our services and or products to our clients and or business partners, for the purpose of audit and to comply with the regulatory obligations.

With Whom We Share Your Data
We may be required or need to disclose information about your data to the following third parties :

Law enforcement agencies, for the purpose of preventing and/or detecting crime, or for the purpose of investigations and/or the apprehension or prosecution of offenders and/or protection of national security and/or any purpose that is required or authorized by or under any law or by any order or judgment of a law enforcement agencies.
Government bodies and agencies, to meet our legal and regulatory obligations.
Companies or organizations that assist us in processing and/or otherwise fulfilling transactions and providing you with services that you have requested.
Our business partners and other parties for purposes that are related to the purpose of collecting and using your personal data.
Other parties in respect of whom you have given your express or implied consent.
Any credit reporting agencies or in the event of default, any debt collection agencies.

If Data Provided by You Is Incomplete
If the data provided by you is incomplete, we may not be able to process your application or provide you with our services accordingly.

Your Rights to Access and Correct Your Data
We can assist you to access and correct your data, in the event you find your data is inaccurate, incomplete, misleading or not up-to-date.

How Long We Will Keep Your Data
We will retain your data in compliance with this Policy and/or the terms and conditions of your agreement(s) with MTS for the duration of your relationship with us, where otherwise required by the law and/or where required by MTS's relevant policies.

How We Protect and Safeguard Your Data
We will strive to take all reasonable steps to protect your personal data and keep your data secured.

Your Consent
By submitting your data, you consent to the use of that data as set out in this Policy. If we change our Policy, we will publish the amended version on this page.

Our Contact Details
MTS is committed to protecting your personal data. If you have questions or comments, please contact us at +603 90542270.

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