A) Maintenance services
- Disaster recovery facilities
- Data backup
- IT hardware support and maintenance
- IT infrastructure solution hosting
- IT software updates
B) Technical support services
- Onsite maintenance services (project management, IT helpdesk support)
- First line of defense for customers' IT infrastructure to monitor and alert cyber threats
- Call centre that provides 24-hour support in Bahasa Malaysia and English
- On-site technical support
- Ticketing system to ensure timely diagnosis and resolution